Customer Care & Assistance

Edifice Support & Help

Have questions about your daily practice, subscriptions, or account? We are here to help.

General Support

Questions regarding the app, streaks, or syncing across your devices.

Email Support →

Subscription & Billing

Assistance with Edifice Glory purchases, receipts, or plan restoration.

Billing Help →

Report User Content

Flag objectionable stories or community policy violations for review.

Report Content →

Frequently Asked Questions

How do daily confessions, practice, and streaks work?

Every morning, Edifice delivers today's biblical confession, contextual teaching, and Scripture. The practice consists of three simple steps: speaking the confession aloud, writing a reflection in your private journal, and meditating on the Scripture passage. Speaking it aloud is the heart of it — it is what the app is for.

Your streak is kept by showing up. A day counts once you have opened Edifice on it, so a day is never lost because the morning got away from you before you finished the practice. Streaks are stored on our servers, so your progress syncs across your mobile devices and web browser.

Is my journal private?

Yes, 100%. Your journal entries are private to you. They are encrypted during transit and stored securely in your private account. They are never published, shared with other members, analyzed for advertising, or sold to third parties.

What is Edifice Glory and how do I manage my subscription?

The daily confession is always free. Edifice Glory is an optional subscription that unlocks the entire devotional archive, all six high-fidelity narration voices, immersive Scenes, and offline access. You can manage or cancel your subscription at any time through the Google Play Store (on Android) or Apple App Store (on iOS) account settings.

How does voice narration work? Does the app record my voice?

Edifice includes six rich narration voices to read confessions and teachings aloud to you. The "Speak it aloud" practice step encourages you to speak confessions in your own environment, but the app does NOT record, listen to, or transmit audio from your microphone. Completion is self-confirmed.

How do I delete my account and data?

You can delete your account directly inside the app by visiting Settings → Account Deletion. Alternatively, you can request deletion via our Web Account Deletion page. All sessions will be instantly invalidated, followed by a permanent purge of all your account data after a 7-day safety cool-off period.

Community Safety & User Story Moderation

Edifice allows members to publish uplifting personal stories. We maintain a zero-tolerance policy for hateful, abusive, defamatory, harassing, sexually explicit, or unlawful content. If you encounter any story that violates our community standards, please email supernaturalbrian@gmail.com with the story link. Our moderation team reviews reports promptly and removes violating content.